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QUING chocolates are handcrafted in Switzerland using locally sourced, high-quality ingredients, including fine cocoa from Venezuela and Bronte AOP pistachios. Each creation is a refined blend of artisanal savoir-faire, modern elegance, and meaningful indulgence.

At QUING, we believe that true luxury should be both exceptional and accessible. Our pricing reflects the high quality of our ingredients, the Swiss artisanal craftsmanship, and the ethical sourcing behind every creation, all without the inflated margins typical of the luxury industry. In short: excellence, without excess.

Absolutely. QUING offers custom options for corporate gifts, private events, or bespoke orders. Don’t hesitate to contact us, we’ll be delighted to help create a personalized experience for your special moment.

Yes. Every QUING product is 100% Swiss made, respecting the highest standards of quality, hygiene, and craftsmanship. Our chocolates are produced in Geneva in collaboration with a master chocolatier.

Our creations are made with fresh, high-quality ingredients, without artificial preservatives. We recommend enjoying them within 2 to 3 weeks of purchase to appreciate their full flavour, texture, and freshness. Each item includes a “best before” date and storage instructions for optimal enjoyment.

While some QUING products may naturally be free from gluten or animal products, we currently do not offer a certified vegan or allergen-free line. All allergen information is clearly listed on each product page. We invite clients with allergies to read ingredient lists carefully or contact us directly for guidance.

Disclaimer of Liability for Product Deterioration During Shipping At QUING, we take great care to ensure the highest quality of our products. Our chocolates are carefully packaged, and all necessary precautions are taken to preserve their freshness and integrity prior to dispatch. However, it is important to note that chocolate is a delicate product that must be stored at an ideal temperature between 15°C and 18°C (59°F and 64°F). Once the package has been handed over to a postal or shipping service, we can no longer guarantee that proper storage conditions will be maintained throughout the delivery process. Exposure to temperature fluctuations, handling shocks, or unsuitable storage conditions are entirely beyond our control. Accordingly, the customer expressly accepts this risk upon placing an order. In the event that products arrive damaged due to shipping conditions, including but not limited to melted, broken, or otherwise compromised items, no refund, replacement, or compensation shall be granted. Such circumstances do not constitute a fault on our part, provided the products were shipped in perfect condition. We therefore encourage our customers to take this into account, especially during warmer periods, before confirming their order.

Yes. Select QUING creations, such as the QUING Royal (Crown Edition), are adorned with 22-carat edible gold leaves, compliant with Swiss and EU food safety standards. A precious detail that reflects our vision of refined and bold luxury.

It’s our reinterpretation of the viral Dubai chocolate croissant, elevated with Swiss-made luxury chocolate and baked into a pastry masterpiece. A limited-edition icon of indulgence, it’s available exclusively in-store and certain locations, and often sells out quickly!

Absolutely. Every QUING creation is designed to be a luxurious, thoughtful gift. From our signature milk and dark chocolate collections to our elegant gift boxes and pastries, we offer something truly special for chocolate lovers, connoisseurs, and those who appreciate beauty and taste.

Our gift cards are valid for 2 years from the date of purchase, in line with Swiss legal practice. They can be used online or in-store, in one or multiple transactions, and are non-refundable.

QUING products are available through our official online store, and in our Geneva boutique, Route de Chêne 2 CH-1222 Geneva (Switzerland). Some limited-edition items and pastries, like the QUING Must Pastry, are only available in-store. We ship within Switzerland and internationally, see our Shipping & Delivery Policy for details.

Sustainability is at the heart of what we do. We trace the impact of each creation from the origin of ingredients to the final experience, and we favour ethically sourced cocoa, environmentally responsible packaging, and local production to reduce our footprint.